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This week is Neurodiversity Celebration Week, the purpose is to challenge stereotypes and misconceptions about neurological differences. It aims to change the focus from the challenges of neurological diversity and transform how neurodivergent individuals are perceived and supported, recognising the talents and advantages being neurodivergent brings. As a severe dyslexic who was in many remedial…

Seeing the Northern Lights is definitely on my bucket list so, living on the south coast, I have been a little envious of the friends I have up north this week who have been sending me their photos of the amazing light display in the skies over where they live. The Aurora Borealis (uh·raw·ruh baw·ree·aa·luhs)…

Last week I was walking back from our Darlington office and came across the carpet of Crocuses that Vic has hopefully added to this post somewhere, I have always loved Crocuses. They announce spring to me like no other plant – to me they trump the daffodils and snowdrops. I love that they can appear…

I am not a big fan of annual appraisals, I’m much more of an advocate of regular 1-2-1’s. I often find appraisals can prove to be a negative experience were people only take away the ‘constructive’ feedback, however, much positivity is given. Clearly feedback should never be saved up for once a year and appraisals…

I’m not economist but I have been reading the headlines this week about pay and yet more strikes which really got me thinking. Not a usual post from me, a little heavy, but I’m going to ask for you to be generous with me as I work through my thoughts on the topic and forgiving…

Happy Friday and welcome to Peter Waller’s first Friday Reflections of 2023!! “Your present circumstances don’t determine where you can go. They merely determine where you start.” Nido Qubein If you have watched these reflections before you may have noticed that I like a good folk tale or parable. I love the stories and traditions…

I recently downloaded a great white paper from Shola Kaye concerning Empathy in the workplace. Effectively she puts forward the case that there is an increasing need for greater empathy in leadership based on a number of factors:The shift to home or hybrid working following the pandemic leaving some people feeling more isolated.The Great Resignation…

So I’m told September is Self-improvement month. The aim of self-improvement month is to encourage us to take a look at ourselves, at our own lives and see what we can improve. Clearly that is a good aim and should be applauded. However, we can all fall into a complacency trap, and it is too…

Happy Friday and welcome to this week’s Friday Reflection’s video produced by Peter Waller, our one and only M.D 👏🏼Grab yourself a coffee ☕️ and 5 minutes to watch Peter reflect on his recent parachute jump (with pictures!), the anxiety and fear it initially caused and how many of our fears are just temporary reactions solely of our own making“It is…

Welcome to this week’s edition of our Friday Reflections produced by our Managing Director, Pete Waller“Quality in a service or product is not what you put into it. It is what the customer gets out of it.” – Peter Drucker I’m not someone that goes to the pub often, but on Sunday afternoon I was…